DOOWON Co., Ltd. protects users’ personal information in accordance with applicable laws, including the Personal Information Protection Act,
and establishes and discloses the following Privacy Policy to ensure that related concerns are handled promptly and smoothly.
The Company collects and uses personal information for the following purposes.
- • Membership registration and management
- • Provision of services and fulfillment of contracts
- • Handling customer inquiries and complaints
- • Marketing and advertising activities (with prior consent)
The Company may collect the following personal information.
- • Required items: Name, email address, contact information
- • Optional items: Company name, job title, and other voluntarily provided information
- • Automatically collected items: IP address, cookies, visit history, access logs, etc.
The Company retains and uses personal information for the period required by applicable laws or as agreed by the user.
- • Member information: Until membership withdrawal
- • Inquiry records: 3 years
- • Retention under applicable laws
- o Records related to contracts or withdrawal of subscription: 5 years
- o Records related to consumer complaints or dispute resolution: 3 years
In principle, the Company does not provide users’ personal information to external parties.
However, exceptions apply in the following cases.
- • When the user has given prior consent
- • When required by applicable laws
The Company may entrust the processing of personal information to external parties when necessary for smooth service operation.
※ In such cases, the Company supervises and manages the entrusted parties in accordance with applicable laws.
Users may exercise the following rights at any time.
- • Request access to, correction, or deletion of personal information
- • Request suspension of processing
Requests can be made via email or through the customer service center.
The Company destroys personal information without delay once the retention period has expired or the purpose of processing has been achieved.
- • Electronic files: Deleted using methods that prevent recovery
- • Paper documents: Shredded or incinerated
The Company takes the following measures to protect personal information.
- • Restriction of access to personal information
- • Installation and operation of security programs
- • Encryption of personal information
- • Regular inspections and employee training
The Company may use cookies to enhance user convenience.
- • Users may refuse cookie storage through browser settings
- • Refusal may result in limited access to certain services
The Company designates the following person in charge of personal information protection.
- • Name: Yongmoon Kim
- • Position: Deputy General Manager, IT Team
- • Contact: ymkim@doowoncorp.com
This policy may be amended in accordance with applicable laws or internal policies. Any changes will be announced on the website.